Mobile Messaging Opt-In Instructions and Terms of Service

Last Updated: November 6, 2023

BlendCareRX LLC. (“Company”, “we”, or “us”) operates a mobile messaging program (the “Program”) on behalf of pharmacy and/or medical equipment providers, and subject to these Mobile Messaging Terms and Conditions (the “Mobile Messaging Terms”). By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.

  • Program Description: We may send transactional mobile messages in various formats through the Program. Transactional messages relate to an existing or ongoing transaction and may include order notifications and updates and other transaction-related information. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary but usually will not exceed more than 5 messages per order. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts.
  • User Opt-In: By opting into the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at [email protected]. Your participation in the Program is not required to receive service from your pharmacy or medical equipment providers and your participation in the Program is completely voluntary.
  • User Opt-Out: You may opt-out of the Program at any time. If you wish to opt out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP to any mobile message from us. You may continue to receive text messages for a short period while we process your request, and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out.

Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or short code that has been changed.

  • Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.
  • Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.

Telephone, Text, and Fax

  1. By providing your residential or wireless phone and/or fax number(s) to Company, you expressly consent to receive marketing and non-marketing live, autodialed and/or prerecorded calls, text messages, and faxes (including fax advertisements) from or on behalf of Company at the number(s) provided. Your consent to receive calls or texts on your wireless device is not a condition of any purchase. Consent may be revoked at any time by calling the number at (713) 769-9004 or faxing your opt-out request (713) 769-9005. You may also send an opt-out request via email to [email protected] with the phone and/or fax number you wish to opt-out. Company is not liable for any fees you may incur in connection with your consent to receive communications via telephone or fax numbers. Your wireless carrier's standard message and data rates will apply.
  2. Company or one or more of its related companies or affiliates offers access to marketing and non-marketing messages in connection with the Services and/or the Services via recurring SMS (Short Message Service) and MMS (Multimedia Message Service) text alerts. Enrollment in text alerts requires you to provide a mobile phone number with an area code within the 50 United States or the District of Columbia. By enrolling to receive Company text alerts, you agree to these terms and conditions, which become effective upon your enrollment. You may be asked to verify your mobile phone number before the SMS or MMS text alerts sent by Company will start. This requires responding to a text alert sent to your mobile phone confirming your enrollment in SMS or MMS text alerts sent by Company.
  3. You acknowledge that text alerts will be sent to the mobile phone number you provide to Company. Such alerts may include limited personal information about your prescriptions and/or other orders placed by you via this Services, and whoever has access to the mobile phone or carrier account you provide for purposes of receiving text messages will also be able to see this information. Once you enroll, the frequency of text alerts we send to you will vary. You will typically receive text alerts when we have information for you about your prescriptions and/or orders placed by you via this Services. Company will not be financially responsible to you or any third party for charges you may incur in connection with opting to receive text alerts. Company does not impose a separate charge for text alerts; however, your mobile carrier's message and data rates may apply depending on the terms and conditions of your mobile phone contract. You are solely responsible for all message and data charges that you incur. Please contact your mobile service provider about such charges. The following carriers are currently supported: AT&T, Verizon, and Sprint, and others may be added from time to time. You may opt out of receiving text alerts from Company at any time. To stop receiving text alerts, text STOP to (713) 769-9004. Texting STOP to (713) 769-9004 will opt you out of receiving any and all future text messages from Company. After you submit a request to unsubscribe, you will receive one final text alert from Company confirming that you will no longer receive text alerts. No additional text alerts will be sent unless you re-activate your enrollment. For questions about text alerts, text the word Help to (713) 769-9004 or contact Company at (713) 769-9004. If you have a user account, you also can change your text alert preferences by “Signing in and go to your User Account main page. Click on the On/Off button in the Messages section to change your preferences.”
  4. The Company text alert programs are offered on an "as is" basis and: (1) may not be available in all areas at all times; and (2) may not continue to work in the event of product, software, coverage or other service changes made by your wireless carrier. Company may change or discontinue any of its text alert programs without notice or liability to you.
  5. COMPANY AND ITS RELATED COMPANIES OR AFFILIATES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, AND EMPLOYEES ARE NOT RESPONSIBLE AND SHALL NOT BE LIABLE FOR ANY LOSSES OR INJURIES OF ANY KIND RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY COMPANY TEXT ALERT PROGRAM OR FROM TECHNICAL FAILURES OR DELAYS OF ANY KIND. COMPANY RESERVES THE RIGHT TO CEASE DELIVERY OF TEXT ALERTS TO ANY PERSON AT ANY TIME AND IN ITS SOLE DISCRETION.